Yes. Through our Create Your Signature Candle experience, you can select from a curated range of fragrances and colours to design a candle crafted exclusively for you. Please note that bespoke orders are made-to-order and are non-returnable.

Each Simsaura candle is hand-poured in small batches using premium soy wax and carefully curated fragrance blends. Designed for a clean, long-lasting burn, our candles are crafted to create meaningful, memorable moments — not just scent a room.

Yes. Every candle is designed with gifting in mind and comes in elegant, gift-ready packaging. Whether it’s an anniversary, birthday, proposal, or heartfelt surprise, our candles are created to leave a lasting impression.

Burn time varies by size, but most of our jar candles offer approximately 35–50 hours of clean burn when used properly. For best results, allow the wax to melt evenly across the surface during the first burn.

Yes. Through our “Create Your Own” section, you can customise your candle with a name, date, or special message — turning it into a truly personal gift.

Due to the handcrafted and made-to-order nature of our products, all Simsaura candles are non-returnable.

However, if your order arrives damaged or incorrect, please contact us within 48 hours at simsaura.official@gmail.com, and we will resolve the issue promptly.

Orders are typically delivered within 4–7 business days across India. Delivery times may vary slightly during high-demand periods or limited releases.

Currently, Cash on Delivery (COD) is also available for a limited time — perfect if you prefer to pay when your order arrives! 💸

We accept secure online payments through all major options including UPI, debit/credit cards, and wallets. 💻